How to Stay Calm When a Tech Issue Happens During a Remote Deposition
When tech issues arise, it’s best to remain calm.
Remote depositions are convenient, efficient, and widely used, but technology isn’t perfect. Audio delays, frozen screens, or connection drops can happen at any time.
The key is not panic. The key is professionalism.
Here’s how to stay calm and handle tech issues smoothly if they arise during a remote deposition.
1) Pause and breathe before reacting
When something goes wrong, it’s easy to rush or speak over others. Take one breath, pause, and allow the moment to settle.
Even a few seconds of calm prevents confusion and keeps the record cleaner.
2) State the issue clearly (without frustration)
Instead of reacting emotionally, name the issue simply:
“I’m experiencing audio delay.”
“Your screen froze for a moment.”
“I lost the last few words, can you repeat that?”
Clear language helps everyone respond quickly.
3) Don’t assume everyone can hear you
Sometimes one participant has a problem and others don’t realize it. If something feels off, say it out loud so it’s on the record and can be addressed.
4) Keep your voice steady and slow
When people get stressed, they speed up. Slower speech helps:
reduce overlapping talk
improve audio clarity
support an accurate record
Calm pacing is one of the best tools you have.
5) Use simple fixes first
Most issues have quick solutions:
confirm you’re not muted
turn camera off briefly to improve audio
close extra tabs/programs
reconnect if needed
go off record if issues persist and back on record when resolved
A calm troubleshooting approach keeps the proceeding moving.
6) Let one person troubleshoot at a time
Tech issues get worse when multiple people talk at once. It helps when participants allow one speaker to address the issue while others pause.
This reduces confusion and supports the record.
7) Remember: tech issues are normal
The most professional thing you can do is treat the issue like a normal part of remote proceedings not a crisis.
A calm approach protects:
the quality of the record
the tone of the proceeding
everyone’s time
Remote depositions don’t require perfection , they require clarity.
When tech issues happen, staying calm and communicating clearly keeps the proceeding professional and the record strong.